Effective Date: 3/17/25

Welcome to Paint Supply Co.! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our services.

1. General

Paint Supply Co. operates an online store offering a wide range of paint and paint-related products. By using our website, you confirm that you are at least 18 years old or have parental permission to make purchases.

2. Orders and Payment

• All prices listed on our website are in U.S. dollars.
• We reserve the right to modify prices at any time without prior notice.
• Payment must be made in full at the time of purchase via accepted payment methods (credit/debit cards, PayPal, etc.).
• Orders are subject to availability, and we reserve the right to cancel or refuse any order at our discretion.

3. Shipping and Delivery

• We ship products within the United States only.
• Shipping costs and estimated delivery times will be provided at checkout.
• Paint Supply Co. is not responsible for delays caused by shipping carriers or unforeseen circumstances.

4. Returns and Refunds

• We accept returns within [X] days of purchase if the product is unused, unopened, and in its original condition.
• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
• Refunds will be issued to the original payment method upon receipt and inspection of the returned items.

5. Product Information and Liability

• We strive to provide accurate product descriptions and images; however, we do not warrant that all product information is completely error-free.
• Customers are responsible for ensuring they use products correctly and safely according to manufacturer instructions.
• Paint Supply Co. is not liable for damages resulting from misuse of products.

6. Intellectual Property

• All website content, including text, images, logos, and designs, is the property of Paint Supply Co. and may not be copied or used without permission.

7. Privacy Policy

• Your personal information is collected and used in accordance with our Privacy Policy, which you can review here.

8. Limitation of Liability

• Paint Supply Co. is not liable for indirect, incidental, or consequential damages related to product use or website access.
• Our total liability for any claim arising from your use of our services shall not exceed the amount paid for the product in question.

9. Governing Law

• These Terms and Conditions are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any disputes shall be resolved through arbitration or the appropriate courts in Virginia.

10. Changes to Terms and Conditions

• We reserve the right to update or modify these terms at any time.
• Continued use of our website after updates constitutes acceptance of the revised terms.

11. Compliance with Virginia Consumer Protection Act

• Paint Supply Co. adheres to the Virginia Consumer Protection Act (§ 59.1-196 et seq.), which promotes fair and ethical standards between suppliers and consumers.

12. Data Privacy Rights under the Virginia Consumer Data Protection Act (VCDPA)

• As of January 1, 2025, the VCDPA grants Virginia residents specific rights regarding their personal data:

  • Access: You have the right to confirm whether we process your personal data and to access such data.
  • Correction: You can request corrections to inaccuracies in your personal data.
  • Deletion: You may request the deletion of your personal data.
  • Data Portability: You have the right to obtain a copy of your personal data in a portable and readily usable format.
  • Opt-Out: You can opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

• To exercise these rights, please contact us using the information provided below. We will respond to your request within 45 days, as mandated by the VCDPA.

13. Automatic Renewal Policy

• If our services include subscription-based products with automatic renewals, we will:
  • Present the automatic renewal terms clearly and conspicuously before the subscription or purchasing agreement is fulfilled.
  • Obtain your affirmative consent to the automatic renewal terms before charging your payment method.
  • Provide an acknowledgment that includes the automatic renewal terms, cancellation policy, and information on how to cancel in a manner that is capable of being retained by you.
  • Allow you to terminate the automatic renewal easily.

14. Use of Cookies and Tracking Technologies

• Our website uses cookies and similar technologies to enhance user experience, analyze site usage, and assist in our marketing efforts. By using our site, you consent to our use of cookies in accordance with our Privacy Policy.

15. External Links

• Our website may contain links to external sites not operated by Paint Supply Co. We are not responsible for the content or privacy practices of these external sites. Inclusion of a link does not imply endorsement by Paint Supply Co.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Hampton Store

2528 W Pembroke Ave
Hampton, VA 23661
Phone: 757.247.6651
Hours: Monday-Friday 7am - 4:30pm; Saturday 7am - 12pm

Richmond Store

1835 Commerce Road
Richmond, VA 23224
Phone: 804.767.2455
Toll-Free: 800.928.2383
Fax: 804.767.4598
Hours: Monday-Friday 7am - 4:30pm

General Email

sales@paintsupplyco.com